Lydd & Yaffa, Inc.
Track an order
Your order number and the email address you used at checkout.
We ask for both because either one on its own would let a stranger read your order. The order number is at the top of your confirmation email.
Find your order
Four words, and what each one is worth
Every tie and every pocket square is made after it is ordered. We hold no stock and no shop floor, so an order moves through these four stages and no others.
- Order received
- Your payment settled and we have the order. You have a confirmation email with the order number on it.
- In production
- Your order is being made. This stage covers everything between payment and dispatch.
- Shipped
- The parcel is with the carrier. Where the shipping service provides tracking, the number is in your dispatch email and shown here.
- Delivered
- The carrier recorded the parcel as delivered. Your 30 days to return or exchange run from that day.
Returns, exchanges and shipping Terms of Sale Privacy Policy
Write to us and we will find it
- Check the email address. It has to be the one you typed at checkout, which is not always the one you read mail on.
- Check the order number against your confirmation email. It never contains the letters I, L, O or U — those are excluded so they cannot be confused with 1, 0 and V.
- An order placed in the last few minutes may not be findable yet. Give it a moment.
- Still nothing? Email hello@lyddandyaffa.com or use the contact form. One address, answered by the company, within one business day.
Who you bought from
Lydd & Yaffa, Inc.
hello@lyddandyaffa.comContact form
Lydd & Yaffa, Inc. sells online only and is the seller of record for every order looked up on this page, and the party you contracted with. It is a separate company, with its own federal tax identification number, from every other business associated with its owner. Its legal name and address of record are stated in section 1 of the Terms of Sale.